About Us

Experts in BPM and BPI

Established in 2002, Torque Management provides a specialist global consultancy in Business Process Management (BPM), Business Process Improvement (BPI), and Business Performance through process excellence in all sectors. We are experts in multiple disciplines including Lean, Six Sigma and ISO and we are the creators of two successful, process-led methodologies; Rapid System™ and TPSoP®.
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Curriculum Roadmap

BPM/BPI
Principles of Business Process Management and Business Process Improvement is an introductory eLearning course designed for anyone wishing to discover, manage, improve, assess, or control their Business Processes.
 Map a Process
The Process Mapping course will teach you to discover and map business processes to optimise Business Operations, improve governance, and meet compliance requirements.

 DMAIC
This course teaches the skills, tools and methodology for improving processes. The DMAIC process is the Six Sigma process improvement methodology and an ISO standard (ISO13053-2:2011).

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Who Can Benefit?

Our BPM/BPI Courses are designed for those starting the Business Process journey.

  • Individuals

  • Teams embarking on process improvement projects

  • Business managers

  • Process practitioners

What Our Clients Are Saying

“The course is laid out very logically and takes users on a gradual journey. I thought it was well-paced and neither assumes too much prior knowledge nor treats the user as an idiot. I think users will feel engaged and, at times, challenged, albeit in a positive way.”

Process Improvement Specialist - Financial Services

“I think the course is excellent. While a lot is very familiar to me, there were undoubtedly elements where I learned more and will be revisiting some of the toolkit information.”

Operational Excellence Manager

“The single biggest benefit of this course is the assignments where we were required to relate the learning to our own unique situation. We (a group of 7 persons in a busy department) took the course and opted for the additional facilitated workshops where we shared and discussed our assignments and benefited from the guidance and steer from a BPM/BPI expert. As a result our BPI project was approved and we are up and running. ”

Head of Risk Management

“I think anyone taking this module would (should!) be intrigued to learn more”

Global Payments Manager

“This course is 101 for anyone wanting to understand the what, why, and how of BPM/BPI”

Training Manager

We look forward to talking with you!

Torque Management business process management consultancy is based just outside of Dublin in Ireland and provides best in class BPM solutions and services.

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