Courses
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FreeFishbone/Ishikawa Cause-and-Effect Analysis
This short course explains the Fishbone/Ishikawa cause-and-effect analysis tool and how to use it.
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Map a Process
The Process Mapping course will teach you to discover and map business processes to optimise Business Operations, improve governance, and meet compliance requirements.
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Principles of Business Process Management and Business Process Improvement Course Bundle
Principles of Business Process Management and Business Process Improvement is an introductory eLearning course designed for anyone wishing to discover, manage, improve, assess, or control their Business Processes.
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Principles of Business Process Management
Principles of Business Process Management is an introductory eLearning course designed for anyone wishing to understand what BPM is, and to understand how it can help to manage and optimise Business Processes.
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Principles of Business Process Improvement
Principles of Business Process Improvement is an introductory eLearning course designed for anyone wishing to understand what BPI is, the size of the BPI prize, different BPI types, methodologies, BPI governance.
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Introduction to Business Process Capability Maturity
Introduction to Business Process Capability Maturity is an introductory eLearning course designed for anyone wishing to understand the concept of BPCM, how to use it effectively, capability maturity self-assessment, and BPI prioritisation.