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This is a preview of the "Introduction to the DMAIC Process Improvement Methodology" course which teaches the skills, tools, and methodology for improving processes.
Principles of Business Process Management and Business Process Improvement.
This course teaches the skills, tools and methodology for improving processes. The DMAIC process is the Six Sigma process improvement methodology and an ISO standard (ISO13053-2:2011).
The course is highly interactive, with a mixture of interactive quiz, assignment activities, and live workshops all designed to practice the methodology and confirm learning. We can also facilitate the course with customised on-line workshops, one-to-one coaching, or moderated on-line discussions forums. On completion, participants will be able to immediately apply what they learn within their own organization.
This course is designed for those leading or managing process improvement projects: business managers, process practitioners: business analysts, IT analysts, Quality professionals, compliance and risk managers, HR professionals concerned with competency and capability management, and change managers.
This is a blended course, with some independent learning that is supplemented by live workshops.