The Define phase establishes the foundation for your DMAIC project.
In this video, you’ll learn how to set up your project, align it with strategic priorities, define scope and boundaries, and assign team roles.
The DMAIC App makes it easy to capture objectives, process details, and customer needs — all within a structured, approval-based workflow.
By the end of Define, your project is fully scoped, approved, and ready to measure.
The Measure phase standardises how performance is tracked and understood.
This video walks through building your project’s scorecard, using the Measures Library, and assigning data collection. See how quadrant views, performance charts, and automated approvals provide visibility at every level — from department to enterprise. The result? Reliable data, consistent metrics, and a solid performance baseline to support meaningful analysis.
In the Analyse phase, uncover causes and opportunities using structured analysis tools built into the DMAIC App.
This video demonstrates how to log and track analyses, perform gap and root cause analysis, use Fishbone and 5 Whys tools, and identify key performance gaps. Insights from this phase directly inform your improvement plan — transforming data into actionable opportunities for change.
The Improve phase turns insights into action
In this video, see how teams capture ideas, assess opportunities, and design future-state solutions.
Learn how to prioritise by impact, feasibility, and risk, link improvements to business drivers, and set measurable “good, better, best” targets.
The DMAIC App guides you from quick wins to full implementation — ensuring that every improvement is aligned, approved, and ready to roll out.
In the Control phase, teams confirm that improvements are delivering the expected results and ensure that gains are sustained over time.
This video walks through the three key activities — Confirm Improvements, Establish Controls, and Close the Project.
You’ll learn how to verify post-implementation performance against baseline data, maintain visibility through control scorecards, and close projects systematically using best-practice checklists.
The DMAIC App simplifies sign-offs, documentation, and ownership transfer — ensuring that every project is completed with confidence and that results endure long after implementation.
Take a quick tour of the DMAIC App.
In this short video, you’ll see how to start and manage projects, navigate between DMAIC phases, and use key features such as the info, edit, and comment icons.
Learn how to attach resources, track approvals, and collaborate efficiently with sponsors and team members.
The DMAIC App is designed for visibility, standardisation, and ease of use — helping teams stay aligned from start to finish.
