Course Information

  • Prerequisites

    Principles of Business Process Management

  • Cost

    Individual Rate: €220.00 excluding VAT/TAX
    Group Rate: contact us for a group rate

  • Course Description

    This course introduces business process Business Process Improvement (BPI). The course is a logical successor to the Principles of Business Process Management, and part of the Principles of Business Process Management and Business Process Improvement course bundle.

    Interactive learning check points are built into the course to confirm learning, and a course assignment guides you in applying the knowledge to your own specific situation. The result is a practical, next-steps list for implementation once you complete the course.

    For teams taking the course together, we can facilitate the interactive tools with customised on-line workshops, or moderated on-line discussions forums.

  • Who Should Attend?

    This course is designed for those starting the Business Process Improvement journey: individuals, teams embarking on process improvement projects, business managers, process practitioners: business analysts, IT analysts, Quality professionals, change managers, and L&D professionals interested in improving BPM/BPI competencies, and process capability maturity.

  • Learning Outcomes

    • The ability to estimate and communicate the benefits of a BPI initiative to organisations 
    • An understanding of: 
      •  The different types of BPI: Structural, Reengineering and Incremental, where each is applicable, and the different situations where each is applicable 
    • The range of benefits available from BPI 
    • The predominant business process improvement methodologies 

  • Delivery Methodology

    This course is an eLearning course, supporting independent learning, providing total flexibility for learners as it is available 24 x 7.

Course Curriculum

    1. Welcome to Your Course

    2. Introduction

    3. Business Process Improvement

    4. Test Your Knowledge

    5. Examples of Different Types of Process Improvement

    6. The Size Of The BPI Prize

    7. Examples of Process Improvement Benefits

    8. Phased-based Activities and Outputs of Rapid System™

    9. Test Your Knowledge

    10. Matching Activity

    11. Toolkit

    12. Summary

    13. Principles of BPI Assignment

    14. Course Evaluation

    15. Congratulations and Next Steps
  • 15 lessons